Repair / maintenance

tel: (647) 914-5821


Image Machines Technology Inc. provides technical support and hardware services. You can refer to us to have your equipment repaired by skilled technicians. We provide free technical support by phone. Highly  qualified personnel allows us to specialize in a variety  of wide format printing equipment.

We service a long list of brands, the most common of them are HP, Canon, most of Xerox wide format machines, KIP, Ricoh, Kyosera Mita (KM), Mimaki , Roland etc.

Our challenge, therefore, is to keep your equipment working and to answer all needs and concerns of our customers!

The best way to keep your equipment running is to perform a regular maintenance in compliance with the factory recommended schedule and to prolongs its useful life. For extensively used equipment we recommend to use an option of making a maintenance contract. Contact our experts for quote and sketch in the your needs, so we could give you the best advise concerning maintenance schedule or contract.

Image Machines Technology Inc. is a vendor for architectural, CAD and graphics industry products. Our goal is to offer our customers the best-quality products the market can offer at an affordable price, as well as repair services to a wide range of brands and products (Xerox, KIP, Ricoh, Seiko (Oki), Canon, HP, Mimaki, Roland, Epson and more). We are authorized agents of HP and Canon wide format production lines, and have access to a network of experts skilled in the various products of the wide format printing industry. We provide 45 days of warranty for all used equipment and a 1-year manufacturer’s warranty for new products.

Image Machines Technology Inc. is one of the leaders in warranty and post-warranty repair of plotters in Toronto area.

The cost of repairing plotters in GTA

 You can find out the exact cost of plotter repair after a diagnosis. Based on its results, our experts will provide you with the list of parts and necessary work to be done to give you an idea of the cost to repair your equipment. We will proceed with the repair with your consent. Our Service Center will cope with breakdowns of any complexity:

  • malfunctions of the power supply;
  • paper feed mechanism;
  • control boards;
  • capture mechanism;
  • trailing cable connectivity
  • print head;
  • carriage belt;
  • print quality issues.

Having repaired your device, we can carry out preventive work by including it in the price:

  • clean and lube carriage rails
  • carry out maintenance of paper feed and feed units,
  • check out service station/purge unit
  • paper presence sensor
  • lubricate gear cluster where is necessary

Your comfort and convenience is extremely important for us. After our technicians diagnose your plotter, the cost of work will be determined. The price for plotter repairs depends on complexity of the problem, troubleshooting time of the problem, the cost of components and supplies, and other factors. In addition, design and layout of the components for each brand is different. So the standard cost for all models does not exist. But in the end, the estimated price is provided to the customer.

Repair Procedure

Experienced technicians of Image Machines Technology Inc., at your request, will come to your office or home at any time convenient for you. In most cases, the field engineer will manage to repair the plotter in one visit. Be sure to entrust the work to Image Machines Technology Inc. specialists, you will not be disappointed! We will accept most wide format equipment for repair and return it to working condition!

 In whatever area you work, you will surely from time to time encounter issues with your plotter When you are facing deadline, workflow tasks, the effectiveness and quality of which plays an important role in the successful development of your business, last thing you need is a malfunctioning plotter. And our company is here for you. So you can avoid such an inconvenient situation. We will insure fast and quality repair of your machine.

 Obviously, over time, any equipment can fail. And plotters are no exception. Failure and any other malfunction can be caused by a number of problems, ranging from non-compliance with operating rules, ending with the deterioration of its individual parts. But do not be upset if you have a damaged plotter. And in no case do "self-repair." Buying a new plotter is also another option in case if repair cost is approaching of the price of a new machine. In such case if you buy new plotter from us, we will deduct cost of the repair from the price of the new plotter. This way you will not waste money on the unnecessary repair.

Turning to us, you, first of all, save time and money. Our qualified specialists will carry out diagnostics and provide effective rapid help for your equipment. Contact us and you will be satisfied with the result.

Why Image Machines Technology Inc.

  • Office of Image Machines Technology Inc. Equipped with the latest equipment base, and has highly qualified specialists.
  • Maintenance and repair of HP, Canon plotters - The main specialization of our company.
  • Our service center accepts plotters for repair with any malfunctions and most manufacturers. We repair devices with a faulty paper capture mechanism, plotters with faulty controls and broken electronics, we repair plotters with a faulty print head drive, a faulty power supply, and other malfunctions.
  • We have extensive experience in the repair of plotters, which we produce using special modern equipment, so we achieve high rates and stable high-quality operation of your equipment.
  • We offer maintenance contracts for your equipment. So you don’t have financial surprises.
  • We carry out repairs efficiently, on time and at affordable prices.